Cancellations
All tour cancellations must be 24 hours notice given of tour date
Mobile communications between our office and guides is not always possible, (e.g. the guide is leading a tour, bad signal etc.)-therefore,A Day In The Life Tours cannot accept liability for being unable to relay messages to guides on behalf of customers experiencing difficulties or running late for tours, as these situations are beyond our control.
Guides are unable to make or receive calls once a tour has started.
Customers are strongly advised to allow sufficient time for travel to their tour meeting point well in advance of the departure time and to build in time for potential transport delays.
Guides will only wait for late arrivals up to 30 minutes after the tour is scheduled to depart. This time is subject to change without notice.
The tour will then be altered to suit the original end time/location.
Customers are highly encouraged to inform the office of a late arrival to the meeting point.
Guides reserve the right to change and adapt their itineraries according to variable conditions and/or road restrictions on the day of a tour.
Bookings cannot be rescheduled or refunded due to delayed customer arrival.
Customer bookings cannot be rescheduled or refunded due to bad weather
Tours go ahead come rain or shine so we ask guests to dress for all the seasons